* Assist in co-ordinating the many administrative tasks related to the delivery and on-going support of a MS Dynamics CRM project;
* Communicate with other departments regarding project requirements, timelines, or project-related information;
* Provide product support for users in Head Office and Belfast as well as to individual remote users throughout Ireland;
* Co-ordinate and follow-up on weekly support calls with third party provider;
* Stay engaged with projects and be able to accurately report on the status of multiple sub-projects;
* Develop and recommend processes and procedures to enhance department workflow.
* Assist in the preparation and maintain a wide variety manuals in support of the project department.

Interested applicants should ideally have:

* Bachelor's degree in IT or the equivalent in training and education;
* Knowledge or experience of using MS Dynamics is an advantage;
* At least 1-2 years' relevant work experience - Previous experience in a team or project role is preferred;
* Experience that demonstrates organisation skills associated with Project Management;
* Experience of testing processes and applications;
* Must possess excellent verbal and written communication skills.
* Proactive person with a strong technical administrative focus and have excellent attention to detail this could be your next role.

IRC is acting as an Employment Business in relation to this vacancy.

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