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Desktop Support Analyst

Job Category:
Analyst (Business/Systems)
Job Type:
Level of IT Experience:
1-5 Years
Central Dublin
Salary Description:
Not Disclosed
Aspira Ltd
Job Ref:

Helpdesk Specialist

12 month contract initially

Dublin City


  • Fluency in the spoken and written English language, must indicate whether the Resource is a native English speaker or not. If not native English speaker, then must have CFER at level C2.
  • Intermediate level with a minimum of 4 -6 years’ experience.
  • Have a qualification in a relevant field which is equivalent to European ICT E-competence Framework 3.0 e-CF level e-1 (EQF level 3), (QQI Level 4).
  • Clearly demonstrated experience with:
  • Microsoft OS products including Windows 10 and MS Office 2010, 2013 and 2016, Office 365
  • Windows Server 2008/2012/2016
  • MS Exchange Server
  • Active Directory
  • Video Conferencing (for example Polycom)
  • Fixed and Mobile Telephony, Mobile Device Management Systems – iPhones & Android
  • PC Support
  • Virtualisation products (for example VMWare)
  • Remote monitoring software (for example SCOM, Nagios, Solar Winds, PRTG)
  • Skype for Business
  •  Experience with ManageEngine Servicedesk application or environment.
  • Experience with remote access tool DameWare

Contact Details:
Aspira Ltd
Tel: 021 2352550
Contact: Noreen Quinn

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