Systems Engineer Level 3

Job Category:
Software Developer/Engineer
Job Type:
Permanent
Level of IT Experience:
5-10 Years
Area:
Central Dublin
Location:
Dublin
Salary Description:
Competitive salary offered
Posted:
26/03/2020
Recruiter:
Anonymous
Job Ref:
871409723

Systems Engineer Level 3

The Role:

My Client are actively seeking an experience 3rd level Systems Engineer to join there expanding team. This is a 3rd level position providing in depth support on customer infrastructure as well as acting as team lead and an escalation point for 1st and 2nd level support.

Key responsibilities:

Providing 3rd Level Support to a broad range of clients
Receiving escalations from Level 2 engineers.
Acting as a team lead to lower level engineers providing training and advice.
Working with the team and management to develop processes and solutions.
Responsible for ensuring that they comply with all ISMS Policies and Procedures and support the ISMS continuous improvement process.

Essential Skills:

Ability to communicate well with all levels of staff at client sites.
Quickly build rapport and gain client confidence.
Work individually and as a team.
Be able to follow company procedures and methods.
Available to work out of hours / weekends if necessary.
Be a logical thinker.
Have a proven track record in trouble shooting and problem solving.
Be able to utilise all tools available to resolve 95% of issues at the first time of asking.
Ability to quickly learn new products.

Education and experience:

5 years' experience minimum
Microsoft Windows Server
VMWare ESXi, HyperV (Citrix Xen an advantage)
Exchange Server 2007/2010/2013
Active Directory
Office 365
Some SQL Server Experience
Firewall/Routers (Cisco/Checkpoint/Fortigate)
WAN configurations - Site to Site VPNs Routing / NAT configurations
Strong networking skills (Good understanding of TCP /IP and ISO Model)
Good understanding of Server and Storage hardware (i.e. RAID sets on servers, SANS)
Cloud experience is essential.

For more information on this role please contact Peter Raine at Reperio Human Capital

Reperio Human Capital acts as an Employment Agency and an Employment Business

Contact Details:
Anonymous
Contact: Contact

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