ICT Data Centre Operations Coordinator

Role:
Responsible for coordinating and supporting the data centre operations including all ICT systems at multiple On- Premise and Cloud locations as well as playing a key role in identifying, evaluating operational strategies on new systems, enhancement existing systems and ensuring our client's Data Centre operations achieve the highest level of availability, reliability and security

Responsibilities:
* Manage all aspects of hardware and virtual infrastructure and third-party support including, VMware vSphere, IBM Storwize SAN, HPE and Lenovo Servers and Brocade Switches
* Responsible for success of Backup, Replication and Recovery using Veeam and VMware SRM
* Ensure enterprise hardware, software and related services are patched and hardened
* Implement best practice service methodologies including Disaster Recovery, Capacity Planning, Incident Management, Change Management and Infrastructure Monitoring.
* Responsible for Disaster Recovery processes and procedures, including backups, testing and site recovery management
* Adopt a risk management approach to Data Centre operations and ensure risk logs are created and managed
Applications
* Maintain all windows server environments
* Maintain and support on premise/cloud Microsoft based software suite and company related applications/databases which includes Active Directory, Microsoft Exchange/Office 365, SQL, SharePoint 2010, 2016, Dynamics CRM/CRM 365, WSUS, System centre Configuration Manager, Azure
* Provide and support other company's third-party applications i.e. TMS, PSA, Microsoft Power BI
* Administration and maintenance of a number of SQL databases
* Provide L2/L3 escalation point for company systems and infrastructure support for ICT Helpdesk
* Ensure enterprise hardware, company applications, software and related services are patched, secure and hardened ie align to ISO 27001 standard
* Define, implement and maintain standards to control and monitor user access is keep secure to include all system, databases and applications.
* Provide comprehensive documentation for Pobal systems
* Act as key SLA contact with external suppliers and monitor supplier performance and escalate as necessary

Requirements:
* Project Management
* Leadership & Management
* Results driven
* A proven record of ICT systems support and development and at least 5 years' experience in:
- VSphere (Certification desirable)
- Active Directory (Certification desirable)
* Excellence in DR strategy and implementation
* Experience working in a hosted data centre operation
* Relevant Third Level ICT qualification (e.g. Degree) or equivalent technical Certification is essential

Nice to Have(s):
* ITIL Certification
* Experience of SQL server backup and maintenance
* Experience in Azure, O365, SharePoint, CRM and PowerBI
* Experience in Change Control process
* Experience in ISO 27001 process
* Knowledge of the workings of the community/voluntary/public sector

Reference No.: 919122FK
Role: Data Centre Operations Coordinator
Industry: Non Profit
Location: Co. Dublin
Start Date: ASAP
Job Type: Fixed Term Contract

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