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IT Service Desk Engineer

Job Category:
LAN/WAN Network Engineer, Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
0-1 Year
Area:
South Dublin
Location:
Sandyford, Dublin 18
Salary:
€25,000 to €26,000 per annum
Posted:
27/02/2020
Recruiter:
TalentScope Recruitment Solutions
Job Ref:
TS10885

TalentScope Recruitment Solutions, on behalf of our client is taking applications for a Service Desk Engineer with 6-12 months experience.


Skills & Experience Required

*Minimum of 6-12 months experience working on an IT Helpdesk or Service Desk (the role will not suit for people without this experience).

*Experience with KPIs/SLAs for Service Delivery.

*Logging and tracking of technical issues in a CRM System/Ticketing System

*Strong technical capability - Windows Environment/Mobile Phone Support/Active Directory/MS-Exchange.

This role will require working on a shift-pattern basis covering hours from 7am to 10pm. - Candidates must be available for early shifts (7am Start) AND late shifts (10PM Finish) ie those attending college during the day or in the evenings will not be suitable.

Benefits:

  • Bonus scheme
  • Work from home opportunities
THIS ROLE WILL NOT SPONSOR A WORK PERMIT - CANDIDATES MUST BE AVAILABLE LOCALLY FOR INTERVIEWS AND BE EU PASSPORT HOLDERS OR STAMP 4 PERMIT HOLDERS.

Please send your CV to apply@talentscope.ie in MS-Word Format Only



Contact Details:
TalentScope Recruitment Solutions
Tel: 353 1 4426578
Contact: TalentScope

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