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IT Service Desk Engineer

Job Category:
Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
Central Dublin
Location:
Dublin City Centre
Salary:
€25,000 to €35,000 per annum
Posted:
18/02/2020
Recruiter:
Reperio Human Capital Ltd
Job Ref:
BBBH25192

IT Service Desk Engineer

My client is a telecommunications company based in Dublin. You will be an enthusiastic IT Support Engineer who will join the Operations team as an IT Service Desk Engineer. You will join a global and expanding team working on a variety of projects.

Responsibilities:

* Troubleshooting and providing level 1 support for users
* Diagnosing and resolving problems with hardware and software
* Record all issues and recognise trends with problems
* Implement changes to improve systems
* Provide documentation on issues for the team

Essential criteria:

* Third level degree in a relevant IT subject area
* 2 years' experience in an IT Support role
* Experience with iOS, Android and Windows
* Strong administrative skills
* Excellent communication skills
* Excellent time management

Desirable:

* Working knowledge of CISCO, linux and citrix
* Experience with SQL

Benefits:

* Negotiable salary
* VH1
* Mobile phone

This is an excellent position for an IT Support Engineer looking for an opportunity to work within a leading communications company. If you are interested this position, please apply now or contact Emma at Reperio for more information.

Reperio Human Capital acts as an Employment Agency and an Employment Business.

Contact Details:
Reperio Human Capital Ltd
Tel: +353 (0)1571 3000
Contact: Emma Irwin

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