IT Support Engineer (Level 2/ Level 3)

My client, an innovative insurance company, are looking for an experienced IT Support Engineer. You will monitor and maintain the helpdesk to a high standard and collaborate with of an expanding team. You will be able to develop your role into Helpdesk Manager.

Responsibilities:

* Work closely with the helpdesk team
* Manage, prioritise and log tickets
* Implement changes to internal processes
* Troubleshoot and improve issues for clients
* Liaise with clients in an efficient manner
* Assist level 1 support staff

Essential Criteria:

* Third Level Degree in IT
* 5 years' experience in an IT Helpdesk role
* Experience with Windows, SonicWALL and VoIP
* Work well within a team and ability to multitask

This is an excellent opportunity for an IT Support Technician to develop skills to progress into Helpdesk Manager. If you are interested in this position, apply now or contact Emma Irwin at Reperio for more information.

Reperio Human Capital acts as an Employment Agency and an Employment Business.

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