Head of Customer & Product Training - Software

Job Category:
IT Trainer, Tech Writer, Graphics Design etc
Job Type:
Level of IT Experience:
5-10 Years
Salary Description:
Competitive salary offered
Job Ref:

I have an exciting opportunity for a very experienced software training/onboarding specialist to join a Global Software House as their Head of Customer & Product Training.

This is a new role that will require high level software training expertise as you look to develop and implement a training curriculum across the board. You'll work with Project Managers across EMEA, training them how to train their end-user clients.

This role is based in Limerick and has around 30% travel to EMEA & Nordic offices.

In this role you will be responsible for the planning, execution of education, training curriculum and delivery models for international Clients, in house Software Implementation Project Managers and business partners.

To be successful in your application you must have exceptional experience in delivering software implementation training with strong demonstratable experience in leading projects of both SME scale and Enterprise.

You must have hands-on experience and expertise in the full product training lifecycle. You will define training strategy, analysis of training, training content management, planning specific training for clients and Implementation Project Managers and well as carrying out post training evaluation.

Skills / experience:

5+ years software implementation training experience
3+ years' experience leading enterprise scale training programs
Extensive Client facing and Senior Stakeholder management experience
Software Implementation Project Management experience

Salary / benefits:

Salary €80-90,000
Health insurance contribution
Very Generous Relocation package

Reperio Human Capital acts as an Employment Agency and an Employment Business

Contact Details:
Contact: Contact

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