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Systems Engineer Level 3

Job Category:
Cyber Security
Job Type:
Level of IT Experience:
5-10 Years
Central Dublin
€45,000 to €65,000 per annum
Salary Description:
pension, healthcare
Reperio Human Capital Ltd
Job Ref:

Systems Engineer Level 3

The Role:

My Client are actively seeking an experience 3rd level Systems Engineer to join there expanding team. This is a 3rd level position providing in depth support on customer infrastructure as well as acting as team lead and an escalation point for 1st and 2nd level support.

Key responsibilities:

* Providing 3rd Level Support to a broad range of clients
* Receiving escalations from Level 2 engineers.
* Acting as a team lead to lower level engineers providing training and advice.
* Working with the team and management to develop processes and solutions.
* Responsible for ensuring that they comply with all ISMS Policies and Procedures and support the ISMS continuous improvement process.

Essential Skills:

* Ability to communicate well with all levels of staff at client sites.
* Quickly build rapport and gain client confidence.
* Work individually and as a team.
* Be able to follow company procedures and methods.
* Available to work out of hours / weekends if necessary.
* Be a logical thinker.
* Have a proven track record in trouble shooting and problem solving.
* Be able to utilise all tools available to resolve 95% of issues at the first time of asking.
* Ability to quickly learn new products.

Education and experience:

* 5 years' experience minimum
* Microsoft Windows Server
* VMWare ESXi, HyperV (Citrix Xen an advantage)
* Exchange Server 2007/2010/2013
* Active Directory
* Office 365
* Some SQL Server Experience
* Firewall/Routers (Cisco/Checkpoint/Fortigate)
* WAN configurations - Site to Site VPNs Routing / NAT configurations
* Strong networking skills (Good understanding of TCP /IP and ISO Model)
* Good understanding of Server and Storage hardware (i.e. RAID sets on servers, SANS)
* Cloud experience is essential.

For more information on this role please contact Peter Raine at Reperio Human Capital

Reperio Human Capital acts as an Employment Agency and an Employment Business.

Contact Details:
Reperio Human Capital Ltd
Tel: +353 (0)1571 3000
Contact: Peter Raine

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