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Level 1 Service Desk Engineer

Job Category:
LAN/WAN Network Engineer, Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
South Dublin
€25,000 to €26,000 per annum
TalentScope Recruitment Solutions
Job Ref:

TalentScope Recruitment Solutions, on behalf of our client in South Dublin, is seeking applications for a Level 1 Service Desk Support Agent with a minimum of 1 years experience in IT Support/Service Desk Support in the Irish IT Sector.

Skills Required

*Minimum of 1 year of experience in IT Support/Service Desk Support - providing technical support to clients and customers on multiple products/systems
*Ability to work a Shift Pattern (7am to 10pm)
*Support of Smartphones/tablets.
*Strong experience in Supporting Windows Environments/Active Directory/Exchange
*Experience of ticketing systems for logging and tracking calls to resolutions/escalation.
*Excellent Communication Skills - Verbal & Written
*Experience supporting mobile devices/iOS/Android/MobileIron/AirWatch,MaaS360.
*Fluency in English
*IT Qualification

For more information on this and other Service Desk/Helpdesk Roles, please send a CV to us at

This role will NOT sponsor a work permit - candidates must be currently eligible to work in Ireland/EU or hold a Stamp 4 work permit.

Interviews will be conducted via phone and face to face - 2 stage process. Immediate start possible.

TalentScope Recruitment Solutions are a leading provider of IT Recruitment Solutions for mid-senior level roles. Please be advised you will receive an automated response to acknowledge receipt of your application.

By sending us your CV, you are accepting that your details will be stored on our systems for current/future use. No personal information will ever be shared with a third party, except where you give us your permission to send your CV to a specific client upon your agreement.

Should this position not be specifically what you are seeking, we are hiring for numerous positions currently so please get in touch with us as we may have other roles that would be relevant.

Contact Details:
TalentScope Recruitment Solutions
Tel: 353 1 4426578
Contact: TalentScope

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