Desktop Support Specialist

Job Category:
Technical Support - L 1, 2,3
Job Type:
Contract
Level of IT Experience:
0-1 Year
Area:
West Ireland
Location:
Unspecified
Salary Description:
Not Disclosed
Posted:
22/01/2020
Recruiter:
Aspira Ltd
Job Ref:
Desktop Support Specialist

Desktop Support Specialist

12 month contract initially

co. Clare


The range of duties of the personnel may include (but may not be limited to);

•            Customer Service and service desk operation

•            Technical Support

•            Desktop support

•            Inventory Management

•            Organisation of ICT areas (store rooms, data suites etc.)

•            Build and roll-out of PCs and laptops

•            Desktop software patching


REQUIREMENTS:


Mandatory: 

  • Excellent communication skills 
  • Excellent customer focused skills  
  • Ability to build strong working relationships  
  • Must be passionate about progressing her/his career in a technology area. 
  • Ability to take on new tasks and learn new technologies in a fast-paced work environment 
  • Knowledge of various Microsoft applications and technologies. 
  • Knowledge of MS Office product functionality including Word, Excel, Visio, PowerPoint  
  • Good working knowledge of Outlook and Office 365. 

 

Desirable/optional: 

  • Knowledge of desktop, laptop and tablet build and maintenance  
  • Knowledge of desktop, laptop and tablet support, troubleshooting and resolution. 
  • Knowledge of desktop peripherals support, troubleshooting and resolution. 
  • Keep abreast of current developments and trends in the above areas of expertise 
  • Keep abreast of current cyber-security developments 
  • Strong analytical and organizational skills 
  • Knowledge of Active Directory operation 
  • Knowledge of Windows OS 
  • Experience of ICT Service desk operation 
  • Experience of frontline customer support 
  • Experience of remote desktop services 



If you have at least 1 year of experience, please get in touch:

cvs@aspira.ie

 

Seniority Level

Entry level

Industry

  • Information Technology & Services

Employment Type

Contract

Job Functions

  • Information Technology
Contact Details:
Aspira Ltd
Tel: 021 2352550
Contact: Noreen Quinn

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