Desktop Support Specialist

12 month contract initially

co. Clare

The range of duties of the personnel may include (but may not be limited to);

•            Customer Service and service desk operation

•            Technical Support

•            Desktop support

•            Inventory Management

•            Organisation of ICT areas (store rooms, data suites etc.)

•            Build and roll-out of PCs and laptops

•            Desktop software patching

REQUIREMENTS:

Mandatory: 

• Excellent communication skills 
• Excellent customer focused skills  
• Ability to build strong working relationships  
• Must be passionate about progressing her/his career in a technology area. 
• Ability to take on new tasks and learn new technologies in a fast-paced work environment 
• Knowledge of various Microsoft applications and technologies. 
• Knowledge of MS Office product functionality including Word, Excel, Visio, PowerPoint  
• Good working knowledge of Outlook and Office 365. 

Desirable/optional: 

• Knowledge of desktop, laptop and tablet build and maintenance  
• Knowledge of desktop, laptop and tablet support, troubleshooting and resolution. 
• Knowledge of desktop peripherals support, troubleshooting and resolution. 
• Keep abreast of current developments and trends in the above areas of expertise 
• Keep abreast of current cyber-security developments 
• Strong analytical and organizational skills 
• Knowledge of Active Directory operation 
• Knowledge of Windows OS 
• Experience of ICT Service desk operation 
• Experience of frontline customer support 
• Experience of remote desktop services 

If you have at least 1 year of experience, please get in touch:

cvs@aspira.ie

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