Technical Support Dublin
Our client a world leading solutions provider are recruiting for a junior level technical support specialist. As a Technical Support Specialist, you will be expected to engage with staff, partners and customers in order to better understand their requirements. You will provide first line day to day support for applications.
* Diagnosing and solving hardware or software faults.
* You will be providing first-line support
* Assist users with application queries and will liaise with other internal teams to problem solve
* Development of excel based VBA macros
* Document troubleshooting as FAQs for users as a self-help service
* Practical knowledge of VBA macro creation
* Excellent MS Office skills
* Expert knowledge in how operating systems and software works.
* Problem solving mindset
* Willingness to learn new technologies
* Passionate to help clients in there day to day work
* Exceptional verbal and written communication skills
* Software development skills
* Conventional Computing knowledge
* Experience of using Plunet Business Manager
For more information on this role please contact Peter Raine at Reperio Human Capital
Reperio Human Capital acts as an Employment Agency and an Employment Business.