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Deskside Support Engineer

Job Category:
LAN/WAN Network Engineer, Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
West Dublin
Location:
Citywest
Salary:
€28,000 to €32,000 per annum
Posted:
05/12/2019
Recruiter:
Spector Information Security
Job Ref:
SPDESK2019

The Role

Spector are looking for an improvement minded person to work with a great client in City West in a mixed skills IT team, providing desk side support and project delivery. The conditions are great and include a 4.5 day working week (5 are paid). It is a super opportunity to work in a great supportive team and develop your skills. We provide a clear learning path tailored to your strengths to help build your career.  Structured bonuses and benefits go along with the learning. If you are looking for a secure, relaxed and professional environment, this is definitely for you.

Responsibilities

We will provide a structured training programme to on-board you into the client site and also connect with our core engineering and projects team. Your role is a support role that covers:

·       Deskside support and helpdesk management.

·       Issue logging and problem escalation to applications and core networking teams

·       Logging calls and liaising with core IT services.

·       Project duties such as Windows 10 rollouts, application rollouts.

·       Executive Level support and IT assistance.

The Ideal Person

The ideal candidate will have the following characteristics. The rest we can teach you.

·       Great communicator

·       Well presented

·       Improvement minded

·       Works well in a team.

·       Has a passion for technology

Education and qualifications

We are looking for a smart and relaxed type of individual, preferably with a Diploma/Degree and direct helpdesk experience – perhaps with experience working for a larger corporates.

·       Diploma or degree level candidate.

·       Minimum 1-2 years working in a helpdesk or similar role.

·       Industry certifications (MCP, CCNA) beneficial.

 

Salary: €28k-€32k depending on experience, qualifications mix.

Contact Details:
Spector Information Security
Tel: 016644190
Contact: Gerard Whitehead

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