System Engineering Director
Key Responsibilities from System Engineering Director;
Support engineers and managers working to build, scale and deploy Huawei Mobile Services in public cloud environment at different layers of the stack, on challenges related to scalability, reliability, performance and efficiency of systems
Set standards for deployments at scale, define infrastructure reliability and scalability approaches
Team with all technical functions in the company ensuring that all organizations are in sync
Administer, maintain, and automate systems to ensure reliability, resiliency, scalability and security
Monitor and debug issues across the Huawei Mobile Service (applications, networks, databases), provide technical resolutions and root cause analysis for high severity incidents and report to company management
Work closely with Software R&D teams to design, deploy, and operate components/services that are automated, resilient, and scalable
Develop and deliver timely reports on service metrics including but not limited to availability, capacity, performance, and latency across all production systems
Continuously improve System Engineering operations (automation, tooling, documentation).
Work closely with System Engineering Managers and dedicated recruiting staff to expand the team including interviewing candidates, participating in conferences/events.
Build and enrich an inclusive work environment comprised of people from diverse backgrounds
Influence decision making on the organizational level through exceptional communication and presentation skills
Minimum Qualification and Experience from System Engineering Director;
Bachelor's Degree in Computer Science / Telecommunications or equivalent experience related to Information Technology, with at least 10 years' experience as an Internet distributed Systems Engineer, Production Engineer or SRE managing a SaaS / PaaS environment (e.g. AWS basis application)
5+ years people management experience including managing leaders
Track record implementing deployment, instrumentation and monitoring solutions at scale
Experience deploying VMs and Cloud Infrastructure (AWS, Azure).
Knowledge of networking and distributed systems
Solid understanding of incident management, change management, and problem management
Systematic problem-solving approach, coupled with effective communication skills and a sense of drive
Comvergent are acting as an employment agency on behalf of a global telecommunications service and solution proider, who are seeking an experienced Systems Engineering Director to join the cloud system engineering department in Dublin, which is responsible for global cloud service O&M and provides 24/7 cloud service stability and security services. It is a unique opportunity which focuses specifically on mobile services reliability, availability, monitoring/alerting, and capacity planning within EU region.
As a Director you will be responsible for European O&M business and organizational structure, including but not limited to processes and specifications definition, capabilities and tools design, talent development and growth. You will be working closely with global System Engineering, Tooling and R&D teams to ensure services/applications running normally, optimize the deployment and monitoring of mission critical, customer-facing systems across public cloud environments and continuously identify improvements in the existing deployment approaches and automation workflows at scale.
The successful candidate should have people management experience, be a strong communicator willing to work with geo-dispersed cross-functional teams, critical problem solver comfortable analysing complex technical issues and bring them to resolution within strict SLAs, fast learner and self-motivated who likes taking on new challenges in a fast paced environment where you have the freedom to deliver impact at your own pace