IT Helpdesk Support Bray

Job Category:
Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
East Ireland
Location:
Wicklow
Salary Description:
Negotiable
Posted:
27/11/2019
Recruiter:
FRS Recruitment
Job Ref:
FRS35512

Role: IT Helpdesk support

Location: Bray, Co Wicklow

Salary: Neg (DOE) + benefits

Responsibilities:

* Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
* Maintain daily performance of computer systems.
* Install, modify, and repair computer software.
* Respond to queries over the phone and email
* Walk customers through problem-solving process.
* Run diagnostic programs to resolve problems.
* Follow up with customers to ensure issue has been resolved.
* Run reports to determine malfunctions that continue to occur.

Requirements:

* Tech support background (min 1 year)
* Fluent English
* Excellent written and verbal communication skills

Contact Details:
FRS Recruitment
Tel: 00353 860241818
Contact: Daniel Michalewicz

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