Customer Support Team Lead

Job Category:
Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
North Dublin, East Ireland
Location:
Dublin North
Salary:
€45,000 to €55,000 per annum
Posted:
19/11/2019
Recruiter:
Recruit First IT
Job Ref:
CusSuppLeadND


Position: Customer Support Team Lead
Location: North Dublin
Salary: €45k-€55k
Recruit First IT have an exciting role for a Customer Support Team Lead to work with a global leader in Logistics & International Trade Software based in North Dublin.

Skills/Experience;
• 4+ years’ relevant experience
• 2+ years Leading a Customer Support/Helpdesk Team
• History of ensuring agreed SLA’s are adhered to
• Maintenance of Support Dashboard
• Experience with Support tools such as Zendesk or similar
• Strong problem solving and communication skills



A full job description is available upon request.
If you think this is the role for you or would like more information, please call 01-9696100 or email on Adam.crawford@recruitfirst.ie for a confidential discussion.

Contact Details:
Recruit First IT
Tel: 00353 1 9696100
Contact: Adam Crawford

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