IT Support - 2nd Line Support - Antrim

Job Category:
Software Developer/Engineer
Job Type:
Level of IT Experience:
5-10 Years
Salary Description:
Competitive salary offered
Hays Specialist Recruitment Limited
Job Ref:

Your new company
I am currently working with an organisation who are looking for a 2nd line support engineer to join their team in Antrim on a contract, with a very high likelihood of extension.

Your new role
As a 2nd line support engineer, you will be providing technical support across the organisation. Responsibilities include:
* Investigating reported system faults and resolving these
* Ensure service requests are appropriately logged on the service desk, and are managed within agreed processes.
* Troubleshooting
* Assist with the support of Windows XP and Windows 7 operating systems, Microsoft Office 2003/2010, Outlook 2007/2010 and other widely used software throughout the organisation.

What you'll need to succeed
In order to succeed, you must ideally have a minimum of a BTEC HNC/ HND, and 6 months IT Support experience within last 3 years, or ideally 2 years IT Support experience within last 3 years. You must also have knowledge and understanding of common PC network operating systems including Windows XP, Windows 7 and MS Office suite of applications including MS Outlook.

What you'll get in return
In return, you will gain the opportunity to work with a highly regarded organisation in a relaxed and flexible working environment, helping to build up your experience.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Contact Details:
Hays Specialist Recruitment Limited
Contact: Contact

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