IT Support Engineer

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
South Dublin
Dublin South
Salary Description:
Job Ref:

itContracting are seeking applications for an IT Support Engineer. This is a 6-month contract helping support a number of ongoing and upcoming projects located South of Dublin City Centre.


* Manage all project support tasks requiring 2nd level activities for the designated user population in a timely manner/within the timeline outlined by the Project/Program Manager. These may include the following:
* Build and install Windows 10 PC's
* Collate and maintain PC asset information in the Asset Database
* Deploy new monitors to end users, recording asset details centrally
* Support the Platform Manager with manual Software Installations as required
* Provide floor-walking support to end users following their email migration to Exchange 2013/Cloud
* Manage Incidents assigned to the Exchange Migration Resolving Group in ServiceNow ensuring all actions are recorded in a clear and concise manner
* Support the Program and Project Managers, providing technical expertise as necessary
* Assist with the creation of training and process documents


* 2+ years in a similar role
* Background in IT (3rd level qualification)
* Fluent English and excellent written, verbal communication skills with attention to detail
* Able to think through and communicate information effectively to all levels within the organisation
* A flexible, can-do attitude

Candidates must be eligible to work in Ireland or currently hold a Stamp 4 Visa to apply.

For more information please apply here or contact Paul Evans ( +353 1 2187769 or paul dot evans at itContracting dot ie )

Evros / itContracting is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Evros / itContracting apply all relevant Data Protection laws when processing your Personal Data.

If you choose to apply to this opportunity and share your CV or other personal information with Evros / itContracting, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Evros / itContracting.

Ref: ITC2916

Contact Details:
Tel: +353 51 339900
Contact: Paul Evans

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