My client's tech supercharges customer care teams at scale - seamlessly blending AI & automation with existing Customer Service Agents.
Their software works intelligently to ensure that customer care staff can deliver tailored and contextual interactions every a customer connects, with minimal 'manual' processes.
This opportunity is very exciting. They are very much at the early stages of their growth and, for the right candidate, there is the road map to grow and develop with not only the role, but the company itself
This is a unique opportunity to be amongst the first dedicated Sales hires and you will take a lead role in seeking and delivering new customers as well as establishing sales strategy.
The role requires a data-driven and analytical Sales/Business Development professional who can identify and prospect high-potential new customers, work directly with senior management, and help shape the overall Lead Gen/Sales strategy.
In this role, you will:
* Identify and prospect high-potential new customers
* Guide customers through their first contact with the company, and educate them on how the tech can dramatically improve their customer service teams
* Track key metrics and help shape the early sales strategy
* Work directly with the senior management team
* Have a real-impact on the future of the company
* Have ample room to grow and become a leader in the commercial team
* 3+ years of sales development experience, preferably at a tech company
* A track record of top performance
* An ability to adapt quickly in a high-growth start-up environment
* Excellent verbal and written communication skills
* A self-starter mentality
* Some start-up experience
* Experience in organisation / monitoring of a sales process and pipeline
* Experience in directly working with, and performing product demos to, customers
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