Service Desk Analyst - Dublin CC

I'm working with a hugely successful multinational who are the clear leader in their niche sector of the market. They are expanding their infrastructure team with a new vacancy for a Service Desk Analyst to join their team of 10 engineers. You'll work with internal users as well as multiple satellite offices around the world.

You will need to have a strong track record in successful customer support and be comfortable working with senior management to solve any problems as quickly and calmly as possible. You'll need to show a strong level of hands on experience in windows desktop support and have experience working in an ITIL environment. Any Microsoft certifications are highly desirable.

Desired Skills/Experience:

* Bachelor's degree in computer science or other relevant discipline.
* 4-5 years hands on IT Support Experience.
* Excellent knowledge of Microsoft desktop OS - Windows 10 ideally.
* Experience working in an ITIL environment.
* Knowledge of Office 2016.
* Some knowledge of cloud technology.
* MCSE would be highly desirable.

If you'd be interested in applying, send across your CV immediately or contact Adam Whitehurst at Reperio for more information.

Reperio Human Capital acts as an Employment Agency and an Employment Business.

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