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Operation Support Analyst – 12 month FTC

Job Category:
Analyst (Business/Systems)
Job Type:
Level of IT Experience:
1-5 Years
Central Dublin
Salary Description:
Vantage Resources
Job Ref:

Operation Support Analyst – 12 month FTC, Dublin City Centre

Don’t miss out on this great opportunity to work with a high profile government body.

Operation Support Analyst Role and Responsibilities:

This role will see the successful candidate provide level 2-3 onsite Technical Support for our client.

What’s involved:

  • Working knowledge of windows server
  • Support and system maintenance for complex applications
  • Provide technical assistance to client teams as appropriate
  • Implement technical changes to the system in the Live environment under the supervision of the client’s technical resources
  • Provide Level 3 Technical Support to include:

o   Responding to technical calls escalated from L1 and L2 support teams.

o   Performing daily health checks on the system.

o   Liaising with the relevant Live Operations teams as required.

o   Liaising with external vendors as required.


What you need:

  • Working knowledge of windows server
  • Experience with ITIL best practices
  • Knowledge of Virtualization Technologies
  • Excellent client facing skills
  • Experience working on large scale client network Windows 7 & Windows 8 

What’s on offer:

  • Competitive Salary depending on experience

Apply Now

If you would like to discuss this opportunity in person or with one of our IT Resourcers please forward your CV to Vantage Resources or contact Eric Seery on +353 1 295 2850 for a confidential discussion. Vantage Resources will not forward your details without prior discussion and approval.

Vantage Resources is an equal opportunity employer. All qualified applicants will receive equal consideration for engagement and/or employment. An inclusive and diverse workforce is an essential part of the development of our organisation’s culture which we believe enhances both our working environment and the service we provide to our customers.


Contact Details:
Vantage Resources
Tel: +353.1 295 2850
Contact: Eric Seery

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