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Service Desk Analyst – Permanent

Job Category:
Analyst (Business/Systems)
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
South Dublin
Location:
Unspecified
Salary Description:
DOE
Posted:
26/08/2019
Recruiter:
Vantage Resources
Job Ref:
CJ/JM/SDA/P/D/2108

Service Desk Analyst – Permanent, South Dublin City

Don’t miss out on this great opportunity to work with a well-established government agency!

Service Desk Analyst Role and Responsibilities:

This role will see the successful candidate join an existing team to provide support to internal staff across the globe.

You will report into the IT Manager.

What’s involved:

  • Perform desktop support for all users
  • Carry out diagnostics and triage on IT service requests.
  • Inspect and maintain IT equipment in the office
  • Provide support to network team
  • Assist with system backups and restores
  • Escalate problems to 3rd line support analysts as required

What you need:

  • A minimum of 1 year working in a similar role
  • Microsoft Windows experience
  • Good desktop, laptop and mobile troubleshooting skills
  • Excellent communication skills

What’s on offer:

  • Excellent salary and package on offer for the right candidate

Apply Now

If you would like to discuss this opportunity in person or with one of our IT Resourcers please forward your CV to Vantage Resources or contact Jason McNeill on +353 1 295 2850 for a confidential discussion. Vantage Resources will not forward your details without prior discussion and approval.

Vantage Resources is an equal opportunity employer. All qualified applicants will receive equal consideration for engagement and/or employment. An inclusive and diverse workforce is an essential part of the development of our organisation’s culture which we believe enhances both our working environment and the service we provide to our customers.

 

Contact Details:
Vantage Resources
Tel: +353.1 295 2850
Contact: Jason McNeill

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