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Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
Portlaoise, Co. Laois
€12.83 per hour
Salary Description:
Competitive Salary Offered
Job Ref:

NetSupport are a small, dynamic IT Support Company operating from Portlaoise, Co. Laois. 

We manage & support IT systems for a range of SME's across the Island of Ireland covering aspects such as: Managed Service Contracts and Service Level Agreements Hardware installations, upgrades and maintenance Scheduled and emergency Support - On-site & Remote Networking, Firewalls, VPNS, Network Security Server Operating Systems, Desktop & PC Operating Systems Remote Access Soutions VOIP Phone Systems / PBX IT Consultancy & Advice Data Backup & Business Continuity Cloud Services Email Solutions 

 We are seeking a part time Help Desk Support Representative to work in our IT Help Desk office in Portlaoise during the hours of 08.30 to 14.00 - Monday to Friday (incl. 30 mins break per day). 

Candidates should be able to demonstrate a good understanding of technical hardware and network troubleshooting . 

Prior training, experience or certification is required. Further training will be provided both "on the job" and through structured training followed by certification. 

 An ideal candidate should:
 Have a smart appearance, a friendly personality, be very IT literate, a good time keeper and be willing to learn
 Show a strong sense of customer service
 Have good organisational, communication, interpersonal and administrative skills
 Show the ability to develop a trusting relationship with customers and clients
 Demonstrate accuracy and attention to detail
 Have excellent spoken and written and Technical English
 Show strong ability to work as a member of team and on a individual basis
 Demonstrate a strong ability to troubleshoot. 

 Before applying please ensure you can answer YES to the below questions: -
Are you available to work Part time between 08.30 to 14.00 - Monday to Friday (incl. 30 mins break per day).
Have you relevant prior training, experience OR certification?
Are you willing to learn, develop and progress your abilities and skills and grow with the company, for the long haul? 

Permanent part-time position available following a successful trial period. Apply with cover letter and CV to
Contact Details:
Tel: 0861752104
Contact: Dave Devery

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