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IT Systems Admin & Support

Job Category:
LAN/WAN Network Engineer, Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
Central Dublin
€37,500 to €45,000 per annum
Gwen Malone Stenography Services
Job Ref:

GMSS Systems Administrator & Support Role: Starting August/September 2019.

GMSS is seeking to recruit a Systems Administrator to join its IT/Technical team. Applicants should have 5 years’ IT experience. A hardware background in IT would be a considerable advantage.

Multi-Disciplinary Role:

The successful candidate’s responsibilities will include:
 Maintaining and Managing the IT Infrastructure
 Providing technical support to office staff and Stenography Team both in-house and in the field
 Assisting the Production Team on an opportunistic basis

The Systems Administrator is responsible for day-to-day technical support tasks and systems administration of the IT infrastructure. This key resource also provides end user support and assists in the management of supporting technologies.

Candidates should have the following knowledge and skill sets:

 Microsoft Server Operating Systems (Server 2008, 2012, 2016, Exchange 2010-2016, SharePoint and SQL 2012-2016)
 Microsoft Desktop Operating Systems (Windows 7-10) & Microsoft Office Support (2007 to 2016)
 Active Directory and User, Group Policy and File Permission Administration
 Networking, DHCP, DNS, Wireless and 4G Technologies
 Server, PC and Laptop Installation, diagnostics & maintenance (hardware and Software)
 VMware ESXi v6.x and VCenter support and experience
 Firewall configuration and support (SonicWall)
 Centrally Managed Anti-Virus (Sophos Enterprise Anti-Virus)
 Windows Server Update Services (WSUS)
 Installing, maintaining and troubleshooting Network and Multifunction Printers
 Remote client troubleshooting and support
 Scripting and creating batch files
 Veeam Enterprise Backup
 Backup Exec v20 – Server Backup -
 Hardware and Software, Testing of failover and disaster recovery
 Audio-Visual Equipment Installation
 Familiarity with mobile devices including Android devices, iPhones and iPads

About You.

-You should have excellent troubleshooting skills and be committed to finding and fixing issues and seeing issues though till the end.
-You should communicate effectively and be a team-oriented individual.
-You should be an energetic person with a keen interest in IT Support
-Be willing to learn, able to think on your feet and be resourceful and flexible.
-You should have initiative, and a pro-active, improvement-minded attitude.
-Excellent verbal, written, organisational, interpersonal and communication skills
-Consistently demonstrate a high level of integrity, loyalty and professionalism.
-Represent the Company with discretion.

The successful candidate will receive on-the-job training in the technology that underlies transcription and stenography, including the deployment and management of real-time transcription systems and digital recording systems.

Commuter Information

 GMSS’ offices are located near Church Street in Dublin City Centre.
 We are a short walk from the Smithfield Luas stop.
 Secure car parking available.

If you share our passion for this industry and believe you have the experience and qualifiaction to fulfill this role, please send us an up-to-date resumé.
We look forward to hearing from you.

Gwen Malone.

Contact Details:
Gwen Malone Stenography Services
Tel: 018782000
Contact: Gwen Malone

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