VOIP Engineer

Job Category:
LAN/WAN Network Engineer, Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
Central Dublin, South Dublin, West Dublin
Location:
Dublin 12
Salary:
€32,000 to €35,000 per annum
Salary Description:
Pension + Flexi Hours + Education Assistance
Posted:
04/09/2019
Recruiter:
IT Search & Selection
Job Ref:

VOIP Engineer required for leading VOIP provider based in Park West, Dublin 12. This is a permanent full time role and an opportunity to join a smart, eager, and extremely passionate team within a growing company. There are vast career growth prospects with this position and the company invests in their staff significantly to help fast track their career. With structured career paths into either Networking OR Software Development

 

Neg Salary + Pension + Flexi Hours + Education Assistance

 

Responsibilities:

·         Working on the internal support team to answer complex technical issues

·         Take end-to-end ownership of technical issues, including initial troubleshooting, identification of root cause and issue resolution.

·         Serve as technical escalation point for the L1 team and ensure issues are resolved as expediently as possible.

 

Requirements:

·         2+ years’ in a Technical support role - Hardware / software support

·         Strong knowledge of VOIP, SIP, and PBX services

·         A very good understanding of TCP/IP with CCNA desirable

·         Diagnostic and troubleshooting expert familiar with protocol analysis tools (Wireshark or similar)

Contact Details:
IT Search & Selection
Tel: +353 1 507 9264
Contact: David Shanahan

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