Level 1 SOC Analyst

Job Category:
Analyst (Business/Systems)
Job Type:
Level of IT Experience:
5-10 Years
Not Specified
Salary Description:
Competitive salary offered
Job Ref:

Looking to start your career in IT Security? We may have the opportunity you've been looking for! As our client continues to expand, we now have a position for a Level 1 SOC Analyst. You will have the chance to join one of Ireland's leading IT Security specialists and develop your career working with experts in the industry.

Some of your likely duties will include:

* Participate in 24-hour monitoring which involves shift work

* Provide 1st level support in relation to Infrastructure and Network security

* Respond to issues on ticket management system, track and monitor progress

* Record issues raised and respond via phone, email or ticket portal

* React to alerts and perform troubleshooting as required

* Conduct regular security checks of client's systems

* Escalate incidents as appropriate

* Observe SLA's and support Service Delivery Managers

* Issue reports on Firewall Capacity, SIEM, TVM and IPS

* Provide superior customer service

You should have most of the following requirements:

* Relevant degree and certifications such as CCNA, CCSA, Network+

* A willingness to learn and pursue a career in IT Security

* Excellent customer service and communication skills

* Possess a flexible approach to shift work

* Ability to prioritise issues

* Experience with:

* PRTG, Remedyforce, SPLUNK, FireEye, CyberArk, Qualys, Checkpoint

* Previous experience in a SOC environment is advantageous

* Familiarity with TCP / IP, Switching, Firewalls, ITIL

This is an excellent opportunity for a Level 1 Support Analyst to join one of Ireland's most successful IT companies and industry leaders. You will have the chance learn from the experts, gain exposure in all facets of IT Security and experience and enjoy a rewarding career.

Unfortunately work permit sponsorship is not available at this time.

For more information on this Level 1 SOC Analyst position, contact Eddie on (phone number removed) or

Contact Details:
Contact: Contact

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