CCNA Network Engineer

Job Category:
Software Developer/Engineer
Job Type:
Permanent
Level of IT Experience:
5-10 Years
Area:
Central Dublin
Location:
Dublin
Salary Description:
Competitive salary offered
Posted:
12/06/2019
Recruiter:
Anonymous
Job Ref:
710662030

CCNA Network Engineer in Dublin

This is a permanent position based at our City West, Dublin HQ. Working in a busy engineering department, there is an excellent long-term career path on offer and you will be encouraged to up skill and certify with Cisco and other networking technologies.

Key Responsibilities:

* Initially working on tickets and triaging incoming communication from our clients, via phone and email.

* Providing support to PlanNet21 customers, by supporting, monitoring, maintaining and troubleshooting systems and networks via phone and online.

* Work on any ad hoc tasks/projects assigned and ensure timelines are met.

* Willingness to learn new technologies and adapt to the needs of the organisation.

* Strict adherence to process and procedures.

* Support technical issues involving core business applications and operating systems.

* Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.

* Remote access solution implementation and support: VPN.

* System documentation maintenance and review.

* Work with vendors for the issues observed / reported.

Required:

* CCNA qualified

* Exposure to networking fundamentals and technologies such as LAN/WAN, voice, wireless etc

* Excellent verbal and written communication skills, inspiring confidence while leading customers through the steps to resolve issues via phone, chat and email

* Good problem-solving skills.

* Demonstrated self - starter who is willing to change quickly between roles, duties and tasks

* Fast learner, ability to follow instructions and work as part of a team, as well as demonstrating an ability to work independently.

* Car owner

Contact Details:
Anonymous
Contact: Contact

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