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Virtualisation Engineer

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
West Dublin
Dublin West
€35,000 to €60,000 per annum
Salary Description:
Robert Walters
Job Ref:

Responsibilities: * Based on a Citrix environment provide a reliable, scalable end user computing platform to deliver applications, desktops and data in a safe, secure manner to the customer business users * Ensure customer end user computing platform stays current * Grasp industry trends in End User Computing and advise & recommend to on-site Team Leader * Working closely with Customer IT delivery teams to resolve high priority incidents * Deliver complex /high priority projects into production * Capacity Planning * Knowledge Transfer to other team members regularly * SME(Subject Matter Expert) in End User Computing * DR drills and Mock drill planning * Vdisk Management * Supporting & Mentoring End User Computing Engineers level 2 * Proactively identify service improvements * Support team leader and advise * Day to Day Administration of the Citrix Farm & associated technologies * Monthly Knowledge Transfer to Level 3, Level 2, Level 1 * Management of P1 & P2 in accordance with customer High Priority Incident processes * Maintain and create relevant documentation as required Requirements: * 3rd Level Qualification * Citrix Qualifications * 5+ years of working in a 3rd level support role as an end user computing engineer (this level of experience is intended as guidance only and does not preclude someone with more or less experience from applying for the role) * Knowledge of Windows Server 2008r2 & Server 2016 and Active Directory * Experience with Citrix XenDesktop 7.6 & Citrix XenDesktop 7.15 * Appsense Administration * App-V Administration * Wyse thin client administration * Knowledge in other areas of desktop technologies e.g. Virtual Desktop, device imaging, software packaging, application layering * Network troubleshooting, IIS and other web technologies * Scripting experience is advantageous

Contact Details:
Robert Walters
Tel: +353(0) 1 673 0899
Contact: Scott Fitzgerald

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