Technical Support Engineer

My client is an IT company, looking for a technical support engineer to join their company in Cork on a contract basis.

* Cork
* 6 Month Contract

Role

* Informing customers of the status and providing solutions in a timely manner
* Firewall, VPN, IDS and related network security design and implementation
* Identify problems, defects and recommend solutions
* Work closely with a wide range of stakeholders in order to gain knowledge and provide solutions
* Linux, Unix, Windows
* Logging and updating cases
* Networking Protocols
* Ability to troubleshoot services, applications, and drivers
* Packet trace analysis

Requirements

* 5+ years related experience
* Strong interpersonal and communication skills; capable of training users
* Excellent written and verbal communication skills
* Ability to work through complex problems and isolate core issues
* Attention to detail

If this sounds like the role for you, please apply with your most recent CV. As this is a contract role, applicants must have a Stamp 4 visa or EU Citizenship.

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