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Linux Support Engineer

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
5-10 Years
Central Dublin
Dublin City Centre
Salary Description:
Recruit Ammeon
Job Ref:

Job Code 346
At Ammeon, we make sure the future does not leave our customers behind. We do this by accelerating our customers' IT innovation allowing them to disrupt and compete. We provide consulting, Agile, Cloud, DevOps and automation skills and technologies to deliver this promise.
We are looking for smart, dynamic, and flexible people to help us deliver successful outcomes to our Tier 1 customers in Ireland, the UK and the Nordics. Join us - you will work with the best people, use the most up to date technologies, solve the most challenging customer problems.
Key Responsibilities:

* Providing technical support to the customer.
* Assisting the customer with the installation and usage of each delivered build of the product.
* Troubleshooting and resolving often complex issues the customer has with the product.

Experience Required:

* Experience working in a Linux/UNIX system administration role.
* Knowledge of Red Hat Linux including standard services, protocols, applications, software updates and data recovery.
* Experience working with virtualized environments.
* Proficient with at least one scripting language (ideally python or bash).

Candidate should have some or all of the following:

* Familiar with different layers in the OSI model.
* Experience working with various network protocols (NFS, SSH, DNS, NTP, DHCP etc).
* Experience working with databases (e.g. Oracle, MySQL)
* Networking and connectivity troubleshooting.
* Experience working with HP Blade and Rack Mount hardware.
* Proficient with at least one scripting language (ideally python or bash).
* Working with high-availability clusters.
* Working with JBOSS applications.
* Working in an agile software development environment.
* Ability to clearly explain complicated concepts.
* Ability to write clear and concise emails and documentation.
* Excellent problem solving and troubleshooting skills to resolve complex technical issues.
* Ability to work independently or as part of a team.
* Experience in customer facing roles.
* Provide customer demos and training.
* Willingness to occasionally travel.

Ammeon is an equal opportunities employer. Ammeon reserves the right to request an employee to be flexible in his or her duties when the business needs require it.

Contact Details:
Recruit Ammeon
Tel: 01 6452337
Contact: Kasia Wisniewska

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