Sorry, but this job has expired. Please try another search or browse our jobs.

Technical Support Engineer - Citrix

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
Salary Description:
Job Ref:

Technical Support Engineer - Citrix

itContracting are currently seeking applicants for a Technical Support Engineer specializing in the support of Citrix. This is a 12-month contract position based with our client in Cork.


* Responding to client questions, providing operational maintenance, performing upgrades and troubleshooting issues
* Discussing issues with Performance Services clients and effectively applying technology knowledge to client situations.
* Balancing responsibilities between multiple, concurrent projects.
* Staying up to date on current technologies and trends.
* Thoroughly and accurately understanding issues and analysing problems in a systematic fashion.
* Serving as an escalation point for tier two support and providing advance troubleshooting capabilities
* Understanding and executing standard escalation procedures with tier two support.

Specific Skills (including but not limited to):

* Strong communication skills to be able to work with clients and assist non-technical users with troubleshooting remotely
* Strong background in Windows server platforms including Windows Server, Active Directory, File/Print, and Exchange
* Strong background in Citrix XenApp and XenDesktop platforms
* Preference for background and knowledge in operating and maintain Citrix farms and Windows servers on a virtualized environment (VMWare)
* Act as a technical lead for infrastructure deployments


* 3+ years of similar work experience in a client facing role
* Must have experience working with managing, operating and upgrading mid-market Citrix XenApp and XenDesktop environments.
* Preference to have experience with VMWare
* Excellent organizational, verbal and written communication skills
* Citrix (CCA, CCP, CCE) certifications preferred
* Microsoft (MCP, MCSA) certifications preferred
* Ability and willingness to travel nationally and be able to travel to our client's Chicagoland area customers

Candidates must be eligible to work in Ireland or currently hold a Stamp 4 Visa to apply.

For more information please apply here or contact Nolan Prendergast ( +353 21 2313096 or nolan dot prendergast at itContracting dot ie )

Evros / itContracting is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Evros / itContracting apply all relevant Data Protection laws when processing your Personal Data.

If you choose to apply to this opportunity and share your CV or other personal information with Evros / itContracting, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Evros / itContracting.

Ref: ITC2362

Contact Details:
Tel: 353 1 4396803
Contact: Nolan Prendergast

You may return to your current search results by clicking here.

This website uses cookies. Read our cookie policy for more information. By continuing to browse this site you are agreeing to our use of cookies.

Latest Job Listings