Responsibilities: * Maintain and support the company's IT infrastructure including firewalls, web servers, and systems in remote locations * Manage backups on a daily basis * Create, maintain and run maintenance scripts to ensure optimal performance of all systems * Manage software licensing and asset management * Work with other Group units to ensure compliance with corporate policies and procedures and that adequate controls are in place * Provide technical support for desktops, laptops and PDA used within the company * Run the technical aspect for various business projects, including liaising with suppliers, providing automation solutions as well as assisting the business in delivering reports * Work closely with suppliers to manage the communications infrastructure * Manage users on an Exchange 2007 based email system as well as the supporting archiving system (Global Relay) * Provide first line support for the phone system and third party applications * Work with the development team to ensure that new applications are readily deployed Requirements: * Strong IT infrastructure skills * Networking * Comms * Servers * Desktops * Laptops * Experience of scripting (batch files, VBscript) * Sound understanding of the Microsoft technologies * Solid documentation and record keeping ability Attributes: * Analytical and logical thinker with good problem solving skills * Ability to work closely with business users and have corresponding knowledge and understanding of their roles * Self driven with ability to take ownership of tasks and to follow through to completion * Excellent interpersonal skills and ability to work as part of a team * Ability to work in a busy and demanding environment * Excellent verbal and written communication skills