Responsibilities: * Facilitate the determination of business objectives and requirements from multiple stakeholders * Document the business objectives to clearly define scope and benefits for the organisation * Translate high-level business requirements into robust functional specifications that are supported by user story boards/use cases * Analyse and document business process flows so that robust and efficient * Work closely with project managers as a member of project teams as appropriate and ensure accurate estimation of effort and delivery of tasks as required * Manage the relationships with development teams on behalf of the business in order to ensure consistency of approach and clarity of delivery * Drive value add activities in process improvement and project delivery, ensuring that the added value is calculated accurately and reported accordingly Requirements: * Third level qualification in either a Business or IT discipline * Proven facilitation skills * Formalised training in Business Analysis or Lean Six Sigma desirable * Experience in Agile teams an advantage * Excellent organisational and administrative skills * Detail oriented and proven problem solving skills * Excellent communication & interpersonal skills * Understand the commercial drivers and commercial impact of design decisions * Ability to quickly learn the organisation's systems and processes * Excellent knowledge of MS Office, MS Visio, MS Project and SharePoint skills * Ability to work on own initiative and as part of a team * Committed, enthusiastic and forward thinking * Focused multi tasker with proven ability to manage multiple objectives