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Technical Support - German Speaking

Job Category:
Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
5-10 Years
Area:
Cork
Location:
Cork
Salary Description:
Negotiable
Posted:
18/09/2018
Recruiter:
itContracting
Job Ref:
ITC2330

Technical Support Engineer, German Speaking

Key skills: Network Security, Networking, WAN, LAN, TCP/IP, Firewall, Switches, Routers, VPN, VLAN, DNS and DHCP

Our client and partner, a leading world renowned global Multi-National IT security company, based in Cork, are seeking applications for German and English-speaking Technical Support Engineers. They have a number of permanent positions available at technical different levels.

Responsibilities:

* Help our client's customers resolve technically complex networking and network Security related issues
* Troubleshooting and supporting a variety of network and security related technologies
* Take ownership of technically complex customer's reported issues from many sources and work closely with the customer until it is completely resolved.
* Working closely with other internal related teams to provide feedback for improving the product quality and reliability
* Identifying opportunities for process and procedure enhancements to drive efficiency and customer service satisfaction levels
* Customer driven and passionate for improving Customer Experience

You should apply now if you have experience with some or all of the below technologies & skills:

* Experience with network technologies such as WAN / LAN, TCP/IP, etc.
* Experience with IT Security technologies (Network or email security devices\ appliances \ solutions for e.g.)
* Network troubleshooting and configuration
* Network Hardware Firewalls, routers, switches, etc.
* Network Utilities (packet filtering, monitoring, testing, for e.g.)
* Unified Threat Management (UTM)
* Intrusion prevention
* Web Filtering
* Web Application protection
* Wireless / WiFi protection
* VoIP
* SMTP
* Routing protocols
* DNS / DHCP
* VLANs
* Subnetting
* Client Security and Endpoint Protection
* Anti-Virus technologies
* Encryption technologies
* Linux or Windows System Administration
* IT Security Client networking
* VPN
* IT Network or Security Certification (for e.g. CompTIA Network+, CompTIA Security+, Cisco CCNA, Cisco CCNP, etc.) is not essential but is preferred.

IMPORTANT NOTE: You must have Fluent German and a good level of English

Candidates must be eligible to work in Ireland or currently hold a Stamp 4 Visa to apply.

For more information please apply here or contact Nolan Prendergast ( +353 21 2313096 or nolan dot prendergast at itContracting dot ie )

Evros / itContracting is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Evros / itContracting apply all relevant Data Protection laws when processing your Personal Data.

If you choose to apply to this opportunity and share your CV or other personal information with Evros / itContracting, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Evros / itContracting.

Ref: ITC2330

Contact Details:
itContracting
Tel: 353 1 4396803
Contact: Nolan Prendergast

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