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1st Line Helpdesk Support

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
0-1 Year
United Kingdom
Central London
€34,100 to €39,800 per annum
Salary Description:
€34.1k - 39.8k per year + benefits
Datacom Recruitment Ltd
Job Ref:

Legal firm based in London requires VIP helpdesk support immediate start

Helpdesk Support will have at least 1-2 years 1st line technical suppport experience and some of the following skills;

* Minimum of 1-2 years related experience in a 1st line role.
* Experience of working to SLAs and using a ticket logging system.
* Excellent communication skills and telephone manner.
* Ability to follow procedures and mindful of attention to detail.
* Able to make progress with minimal supervision.
* Experience of supporting a user environment of 400+.
* Ability to effectively establish working relationships with business users and internal teams.
* Microsoft Windows and Office, MAC OSx, Office 365, and Active Directory.

This is an urgent requirement people who are immmediately available will be considered for the role in the first instance.

Feel free to contact Allison @ Datacom on:02070891507

Contact Details:
Datacom Recruitment Ltd
Tel: .
Contact: Allison Stephens

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