The Job

Spector are a scaling IT company seeking a technically talented First/Second Line Service Desk Engineer to work in a high-energy, fast-paced environment.  There is a strong focus on communication and customer service within this role. The candidate will help contribute to the growth of the company and in turn will receive great personal growth and learning.  We offer a training and certificate roadmap from day one and these qualifications are linked with fast-tracked salary reviews.  This is a client-focused role with a focus on working with leading edge technologies.

Duties and Responsibilities

·         Work on Service Desk tickets that come in via phone or email.

·         Daily client communications.

·         Daily site visits to specific client site.

·         Field work, site visits & installations.

·         Upkeep and maintenance of client specific documentation.

·         Identify and recommend improvements and solutions.

To perform this job successfully, an individual really needs to possess the following personal traits:

·         Excellent communication skills.

·         Client focused.

·         Improvement minded.

·         Technology focused.

·         Team player.

·         Self-Motivated.

Education and qualifications

·         Minimum 1-2 years working in a similar environment.

·         3rd Level Diploma/Degree would be beneficial.

·         Knowledge of fundamental networking principals.

·         Proven track record of learning with industry led certifications. E.g. CompTIA, MCSA. CCNA

Salary: €25k-€32k depending on experience, qualifications mix.

Training and certifications path provided.

Company bonus structure.

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