Customer Support (Online Operations) - Hindi

Job Category:
Technical Support - L 1, 2,3
Job Type:
Contract
Level of IT Experience:
5-10 Years
Area:
Central Dublin
Location:
Dublin
Salary Description:
Competitive salary offered
Posted:
11/08/2017
Recruiter:
Allen Recruitment Consulting
Job Ref:
256693702

Customer Support (Online Operations) - Hindi

Based in Dublin, our client is renowned for their continuing advancements in online technologies that have changed the world. An ambitious, fast paced forward thinking company with very creative culture.

They require a Customer Support (Online Operations) with customer support experience and experience with high volume email support/technical support. The successful applicant must be fluent in Hindi, Marathi, Gujarati, Tamil, or another Indian regional language.

Initially on a 6-month contract responsible for supporting customers using in-app digital payments.

JOB REFERENCE: BBBH10691

The Ideal Candidate:
* Ability to quickly absorb training on product and tool functionality.
* Fluency in Hindi, Marathi, Gujarati, Tamil, or another Indian regional language
* Experience supporting digital transactions
* A self-starter with strong attention to detail.
* A Self-starter.
* Customer support and trouble ticket experience.
* Communicates clearly verbally and via email
* Proficient in web technology.
* Strong interest in quality and user experience.
* Available to work odd-hour shifts and holidays.

The Role:
* Support customers using in-app digital payments.
* High-touch customer support via email.
* Maintain a high-quality support and a high degree of professionalism.
* Liaise with the Market support team.
* Communicate trends that you're seeing that will help improve our product.

The Benefits:
* Competitive Salary, with great onsite benefits including free canteen, unlimited (top class) coffee, tea, soft drinks and much more.
* Work Laptop, phone (most roles) and latest tools and technologies.
* State of the art modern office.
* 25 days annual leave (pro-rata) plus paid bank holidays.
* Expanding workforce with options for permanent positions and career progress ion for top performers.
* The experience of working with a company that will make your CV stand out from the crowd.

Interested in this opportunity?

Submit your CV (in a Microsoft Word format) today!

OR

Please don't hesitate to contact any of our team with any questions you may have on Email: or Phone.

JOB REFERENCE: BBBH10691

Contact Details:
Allen Recruitment Consulting
Contact: Amy McCabe

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