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Contract Senior Deskside Support Engineer

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
5-10 Years
South Ireland
Salary Description:
Job Ref:

Our client based in Waterford City currently requires a Contract Senior Deskside Support Engineer.

If successfully selected, you will join their existing IT team onsite on a contract basis and will assist with the day to day IT support and maintenance. The initial contract will be for approx. 6 months and may extended further.

Technical skills and experience requirements

* Excellent Client PC and Laptop hardware support, replacement, maintenance and troubleshooting
* Windows XP, 7, 8.x & 10 setup, troubleshooting and support in a business or manufacturing environment
* Desk Moves / Client data transfer
* Knowledge of and experience with Active Directory
* Warranty management with 3rd party vendors
* Business Application Support
* Microsoft Office and/or Office 365 client support
* Microsoft Outlook support
* PC Imaging and deployments
* Client Print support, ideally in a managed print environment
* Client WiFi troubleshooting
* Client VoIP desk phone local setup
* Smartphone configuration (iOS and Android)
* Client Antivirus
* Remote client support
* Client Network Cabling and Patching
* Peripheral device support

Desirable skills and experience

* Previous IT support experience in the manufacturing and or pharmaceutical sector
* IT professional certification (Microsoft, Cisco, VMware, Backup, etc.)
* Systems Administration experience
* Cisco or other Network Administration experience
* Windows Server
* VMware

REF: ITC1777

Contact Details:
Tel: +353 1 526 7737
Contact: Chris Byrne

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