Digital Planet is Ireland's leading Cloud Services Provider, providing flexible, secure and highly available systems to a wide range of Irish and international clients. Digital Planet is seeking a support engineer to join our team based out of our head office in Cherrywood, Dublin, this is a permanent position.
This is a support role which will offer the right candidate significant opportunity for development and advancement of their career in IT.
Responsibilities
* Work within a support team with varied skill sets and experience
* Support customer environments & respond to change requests
* Maintain and improve documentation of customers' environments
* Provide Level 2 troubleshooting to resolve technical issues
* Work within change management policies to ensure success of changes
Essential skills and experience
* VMware vSphere 5.5 or later (ideally with certification)
* Microsoft Server 2008 R2/2012/R2 Technology (including Active Directory)
* >2 years relevant experience in a support role
* Excellent communications skills, written and verbal
* 3rd level degree in a relevant field
* Some Linux experience would be an advantage
The Candidate
* Conscientious, trustworthy and capable of organizing and delivering on tasks within a team environment
* Customer focussed
* Ambitious & eager to learn and develop skills
* Strong troubleshooting and communications skills essential
* Great attention to detail
Benefits:
* Laptop
* Mobile phone
* Training and development
* Health insurance
* Pension
Ref: ITC1386
PS: If you have never contracted before and would like to learn more about how easy it is to start contracting we would be delighted to discuss this with you.
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For further information please feel free to contact us or apply here to us. Your application will be treated in the strictest confidence.
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