End User Support Specialist

Job Category:
Software Developer/Engineer
Job Type:
Level of IT Experience:
5-10 Years
Not Specified
Salary Description:
Competitive salary offered
Tria Recruitment
Job Ref:

We are on the market for a brilliant Modern Workplace Support Engineer with solid experience managing the core Office 365 Product suit for a market leading next generation tech provider.

This company provide end-to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through Cloud, Data & AI, Enterprise Applications, Workplace Services, Cyber Security and Networking. It's a great time to join, as they grow and cement their place as a leading business in their marketplace.

This is a great new role, supporting the team in taking care of key enterprise customers, resolving ongoing issues, ensuring service levels are met and facilitating projects. We are looking for a professional and friendly End User Computing engineer from a Level 2 / Level 3 IT support background.

Based onsite in Belfast (Hybrid working in the office 3 days / 2 days remote)

Key Responsibilities
* Managing Core Office 365 Product Suite (SharePoint, Teams, One Drive, Exchange Online, Outlook)
* Managing and Supporting all Endpoints, MS Defender, Azure AD (Azure AD Connection), desktops, laptops, tablets and mobile devices (iOS & Android)
* Supporting Microsoft Intune, Configuration Manager and Modern Management systems which support the End User environment including use of Autopilot, Company Portal, Microsoft Store for Business, Software Centre.
* Manage workstation policies and configurations with Microsoft Intune, Microsoft Configuration Manager, Azure Ad policies Active Directory GPOs, M365, and PowerShell to manage and maintain the Windows desktop operating environment and productivity tools
* Ensure all End User Devices are Secure and Compliant, by making sure OS feature updates, cumulative updates, and application updates are deployed
* Manage Follow Me Printing Environment
* Resolving tickets from Level 1/2 team and working with these teams for efficient resolution of tickets

On-Call will be required as the customer operates 24/7/365 but this will be on a rota basis.

On offer
* Salary £40,000 - £45,000 plus benefits
* Private Healthcare Plan & Cash Benefit Plan
* Volunteer Days
* Option to buy additional Annual Leave
* Cycle to work Scheme

If this is you, apply today. I look forward to talking you through this role in more detail.

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Contact Details:
Tria Recruitment
Contact: Contact

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