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Senior Technical Support IT Engineer Level 2 - Dublin

Job Category:
LAN/WAN Network Engineer, Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
Central Dublin, North Dublin, West Dublin
North Dublin
€35,000 to €45,000 per annum
Salary Description:
Good salary, bonus, training paid for you, career progression.
Job Ref:

Senior Technical Support Level 2 IT Engineer - North Dublin

A well established MSP IT Services provider based in North Dublin have a great career opportunity for a Level 2 Technical Support IT Engineer.

This is a smaller company with a friendly team, a warm work culture, and high retention, you'll be very happy working here

You'll work on IT Support and assist with IT projects to a variety of clients. You will receive training & mentoring to get you up to the next level technically, and you'll have later career options in more as a more advanced IT Engineer or you can progress to client roles if you like.

You will be encouraged & assisted to study for & achieve your Microsoft certifications.

You must have the following experience & skills...

  • At least 3 - 5+  years IT Technical Support or Helpdesk within a Microsoft environment.
  • Windows 10/11
  • Server 2012+
  • Active Directory
  • Group Policy management
  • Office 365 Applications (Word, Outlook, Excel, Teams, OneDrive, etc)
  • Office 365 Administration (AAD, Exchange Online, Teams, SharePoint Online, OneDrive)
  • Microsoft 365 Administration (Intune, AIP, DLP, Defender) (Nice to have)
  • Good communication skills & a good speaking to clients.
  • Living in or close to North Dublin & legal to work in Ireland with correct Visa.

Key duties...

  • You'll provide 2nd Level IT Support to a growing range of clients around Ireland
  • As you progress, you will have the opportunity to learn how to run IT projects such as installations, migrations etc. 
  • You will have a solid IT career pathway, where with mentorship, you will move towards Level 3 support. 
  • You will have the opportunity to study for your Microsoft Certifications, client will cover your training & certifications.

Good salary on offer, with benefits, all the training & mentorship you can handle.If you want to progress your IT skills & career, then this is the job for you.
Initially for your first 3 months, on the job, this role will be in-office in the clients HQ in North Dublin, after 3 months you will be able to get one day per week WFH, and after probation of 6 months, you can get 2 days per week WFH. 

Please send your CV to Gerry Nolan at Stack and Co today.

** Sorry there is no visa sponsorship or relocation. You must be based close to North Dublin.

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Contact Details:
Tel: 01 209 1919
Contact: Gerry Nolan-Stack & CO

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