Senior Technical Support Level 2 IT Engineer - North Dublin
A well established MSP IT Services provider based in North Dublin have a great career opportunity for a Level 2 Technical Support IT Engineer.
This is a smaller company with a friendly team, a warm work culture, and high retention, you'll be very happy working here
You'll work on IT Support and assist with IT projects to a variety of clients. You will receive training & mentoring to get you up to the next level technically, and you'll have later career options in more as a more advanced IT Engineer or you can progress to client roles if you like.
You will be encouraged & assisted to study for & achieve your Microsoft certifications.
You must have the following experience & skills...
- At least 3 - 5+ years IT Technical Support or Helpdesk within a Microsoft environment.
- Windows 10/11
- Server 2012+
- Active Directory
- Group Policy management
- Office 365 Applications (Word, Outlook, Excel, Teams, OneDrive, etc)
- Office 365 Administration (AAD, Exchange Online, Teams, SharePoint Online, OneDrive)
- Microsoft 365 Administration (Intune, AIP, DLP, Defender) (Nice to have)
- Good communication skills & a good speaking to clients.
- Living in or close to North Dublin & legal to work in Ireland with correct Visa.
Key duties...
- You'll provide 2nd Level IT Support to a growing range of clients around Ireland
- As you progress, you will have the opportunity to learn how to run IT projects such as installations, migrations etc.
- You will have a solid IT career pathway, where with mentorship, you will move towards Level 3 support.
- You will have the opportunity to study for your Microsoft Certifications, client will cover your training & certifications.
Good salary on offer, with benefits, all the training & mentorship you can handle.If you want to progress your IT skills & career, then this is the job for you.
Initially for your first 3 months, on the job, this role will be in-office in the clients HQ in North Dublin, after 3 months you will be able to get one day per week WFH, and after probation of 6 months, you can get 2 days per week WFH.
Please send your CV to Gerry Nolan at Stack and Co today.
** Sorry there is no visa sponsorship or relocation. You must be based close to North Dublin.
