IT Support Engineer (L2) Location: Dublin (Hybrid) Salary: €45-50k p/a plus benefits We are seeking to hire an L2 IT Support Engineer on behalf of our client, a mid-sized firm operating in the Telecommunications space. They offer services in the design, supply, implementation ad support of businesses' IT Infrastructure and are currently expanding their Service Desk Team. Duties: Working as part of a multi-tech Service Desk team, abiding by ITIL procedures Adhering to critical SLAs each day Providing remote desktop support for the end users of all levels of experience Performing hardware troubleshooting, as well as Microsoft Office troubleshooting and supportRequirements: A minimum of 2 years' experience of working in a technical support environment (open to different types) Working experience with Active Directory and technical knowledge of it Experience in troubleshooting printers at L1 and L2 Strong communication and organisational skillsIf you're interested in this position, apply through the link provided or send your CV to Reperio Human Capital acts as an Employment Agency and an Employment Business

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