Technical Support IT Engineer - Dublin
We are actively seeking a skilled Technical Support Engineer to join our dynamic team in Dublin! As a well-established IT services company, we are looking for a candidate with a minimum of 3 years of experience in delivering 2nd level IT Technical Support. In this exciting role, you will be responsible for providing remote assistance to our clients within a Microsoft environment, utilizing a range of essential technologies, including:
- Windows 10
- Office 365 Administration
- Active Directory
- Windows Server
- PC Support
This position presents an exceptional opportunity for individuals who are eager to advance their careers in the field of technical support. We offer a clearly defined career pathway towards Level 3 Technical Support, providing you with the encouragement and resources to obtain your Microsoft certifications. Our team, although small, is characterised by strong collaboration, and we are seeking a passionate Technical Support Engineer with a positive attitude towards technology.
In addition to offering an excellent working environment, we provide mentorship and comprehensive training to support your professional development. By working on interesting projects, you will gain exposure to larger networks through the installations you will be involved in. Moreover, if you possess experience or knowledge in the following technologies:
- Microsoft Office 365 Administration
- Active Directory
- DNS - Domain Management
We will provide training in these technologies and more. You will be actively encouraged and mentored to pursue your Microsoft Certifications, unlocking further opportunities for growth.
As a Technical Support Engineer, you should have a solid foundation in 2nd level technical support, with strong technical skills. Your expertise in Microsoft-related IT skills, such as 365, Windows, Servers, and project management, will be highly valuable as you take on projects. Exceptional communication, customer service, and interpersonal skills are a must.
We offer a competitive salary, comprehensive training, and a generous benefits package to successful candidates.
This is an urgent hiring process, so seize the opportunity and submit your CV to Gerry at Stack and Co today.