Graduate Production Support Engineer required for a cutting-edge software house in Cork that develops complex algorithmic trading solutions for global customers. This is a career making opportunity to work with the latest tech frameworks & methodologies and are building an incredibly strong culture that’s built on openness, transparency and giving people the responsibility to contribute on a team, company and group level.

This role will suit an ambitions junior/graduate profile with some experience (internship) in production support that wants join a leading software product house, with flexible working arrangements (ideally hybrid in-office and remote)

Responsibilities:

- Production Support of all platforms developed and operated by the company
- Provide technical support to API clients
- Work on the backlog of support tickets
- Effectively communicate to internal and external customers
- Maintain documentation on issue description/resolution, best practices etc.

Requirements:

- Computer Science graduate
- Experience working with java-based web servers and applications, working with Linux environments
- Experience in scripting languages such as Python / Shell / Perl scripting
- Ability to distinguish between critical and non-critical issues
- Eligibility to work in Ireland
- Be available for rotating shift

Remuneration:

- 30K starting salary
- Pension contribution
- Flexi time
- Subsidised gym

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