About the role The Helpdesk Engineer will perform routine transactional and operational IT tasks while reporting to the IT Infrastructure Manager. We're looking for a self-starter that can complete tasks quickly and under pressure. Responsibilities Providing 2nd level support to business users to the standards and levels requires. Managing a busy helpdesk with energy - prioritising tickets, managing competing priorities. Managing a Windows environment - experience with Windows 10/11, Office 365, and Servers (In this role you will get the experience of working on servers and building) Have experience with IT Security or a Security Mindset. Events log monitoring, patch management, and system monitoring. Patching & upgrade of operating systems, software & applications. Security maintenance: Endpoint Protection and Device management, troubleshooting & maintenance. To APPLY click below or email me at (url removed)

Email me jobs like this