Systems Administrator

About Fís Éireann/Screen Ireland

At Fís Eireann/Screen Ireland we are looking for new Talent to join our growing team. You will become part of a talented and diverse community of employees whose mission and passion is to promote and support the development of Irish Film, Television Drama, Animation and Documentary Industry.

As the national agency for the Irish film, television drama, animation and documentary industry, Fís Éireann/Screen Ireland is the creative partner to the sector, investing in talent, creativity and enterprise.  We are inspired by original storytelling that will emotionally move audiences at home and abroad. Through a wide range of practical funding supports across development, production, distribution, promotion and skills development, Screen Ireland supports the sector at every stage. We support filmmakers in their creative pursuit to share valuable artistic, cultural and commercial stories on screen.

The organisation is in the midst of refreshing its ICT environment and a key project for 2023 is the implementation of a new Application, Submission, Tracking and Reporting System (ASTARS) – which is expected to be a business-critical application when it becomes operational in Spring 2023.

Screen Ireland is looking to appoint a System Administrator to primarily manage the day-to-day operations of ASTARS, but with a secondary role of assisting with the administration of other systems and the general on-site support of Screen Ireland’s IT environment.

Job Grade

It is anticipated that in order to have the required skills and competencies, the Higher Executive Officer post will be at the First Point level.

Systems Administrator

Role:

The ASTARS System Administrator will be primarily responsible the for the administration of the system, staff training, specialized reporting, development of e-forms, and technical assistance for staff, funding applicants and other external stakeholders.  They will be responsible for administering, developing and implementing policies and procedures for ensuring the security and integrity of ASTARS, online applications and reporting, electronic document management, and e-signature solutions. 

The ASTARS System Administrator will act as a liaison between the Screen Ireland staff and the ASTARS supplier. The Administrator will also work cooperatively with supplier staff to develop the system, resolve issues and expand the usage of ASTARS.

The ASTARS System Administrator will often work independently under pressure, prioritising jobs, and exercising judgement and discretion with all grades of staff.

Key Responsibilities:

The role will consist of:

·         System administration of the ASTARS system

·         Provide on-site training to new and existing staff, particularly in relations to the use of ASTARS

·         Recommending, developing and implementing relevant policies and procedures, e.g. for user access management

·         Creating and maintaining loan or grant related reports and data analysis as applicable

·         Oversee the creation of and design modification of standardized templates and forms for use within the ASTARS, including additions, updates and revisions

·         Provide first-level help and support on the ASTARS system to Screen Ireland staff and external users

·         Work in concert with staff at the ASTARS and other ICT suppliers to resolve technical issues

·         Act as the Screen Ireland liaison with suppliers for the future development of ASTARS

·         Oversee ASTARS upgrades through the planning, training and implementation phases, including testing and validation

·         Undertake other duties assigned (e.g. assist in the administration of other IT systems)

·         Provide a high quality and efficient IT administrative service to the Screen Ireland Team

·         Assist with delivery and reporting of organisational and departmental KPIs

Key Skills/Competencies

·         3+ years of system administration and support experience in a multi-task, deadline-oriented environment

·         A good understanding of general IT concepts and technologies

·         Strong skills in using and managing Microsoft Office365

·         Report writing skills using applications such as Tableau or Crystal Reports

·         Excellent ability to communicate technical details to staff and other stakeholders

·         Demonstrated ability to effectively train others

·         Ability to work on own initiative and prioritise effectively

·         Experience of vendor management of software vendors and system integrators

·         Excellent written and verbal English

·         Experience working in a remote environment would be beneficial but not essential

·         Must be able to work to challenging deadlines and work on own initiative

Desirable Skills and Experience

·         Knowledge and experience of award or grants management software

·         Experience performing project management tasks

·         Proficient in the use of SQL

·         Experience using the IT Infrastructure Library for IT service delivery

·         Experience in software testing

• Experience with Information security management
• Proficiency in Irish (Gaeilge)

Qualifications

·         Third-level degree in a technical or business-related discipline (e.g., computer science, mathematics, business administration, finance, etc.)

·         A foundation-level Project Management qualification (PMI/PMP/PRINCE2/etc.) is desirable

Particulars of the Position

·       This position is at Higher Executive Officer level and is remunerated at €53,955 to €67,951 per annum. This role will be filled in line with Public Pay Policy at the first Point of this Salary Scale unless the successful candidate is appointed from an existing public sector role

·       This position will be offered on a 4-year fixed–term contract, full time and exclusive

·       The successful candidate will be required to sign the Screen Ireland Code of Conduct

·       The role will have a 9-month probation period

·       Will report directly to the Financial Controller

·       The post will be based in Dublin or Galway, depending on the preference of candidate

·       Annual leave (excluding bank holidays) of 25 days

·       Start date - as soon as possible

Application Process

Interested applicants are invited to forward a detailed CV that highlights their relevant experience and a covering letter in strict confidence via this website by 2:00 pm on Monday 27th March 2023.

As part of your application, you should set out your skills and experience to meet the requirements for the position.  Applications will be treated in the strictest of confidence.

Screen Ireland is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of the workforce. Screen Ireland is under the aegis of the Department of Tourism, Culture, Arts, Gaeltacht, Sport and Media.

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