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Lead IT Engineer

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
5-10 Years
East Ireland
Salary Description:
IT Search & Selection
Job Ref:

L3 Support Engineer required for our client, a leading IT outsourcing and cloud service provider. This is a 3rd level position, leading the design and implementation of a range of IT infrastructures across managed services and hybrid cloud customers. This is a hybrid role based in South Dublin.


- Work closely with the commercial team to develop, design, and recommend technical solutions for clients
- Work closely with Service Delivery Lead/Manager, Operations Manager and other engineers where 3rd line support is required.
- Mentoring and knowledge transfer to L1 and L2 Engineers
- Identifying and implementing automation opportunities and areas for service delivery improvement


- 5 years’ experience in technical support (preferably in MSP or IT Services Provider)
- Strong skills in Azure & Intune
- Experience with Windows 7-10
- Skilled in networking infrastructures (Firewalls, Routers, VLAN, WLAN)
- Knowledge of cyber security
- Industry qualifications (CCNA, MSCE, MS Azure)
- Be available for on call (work out of hours) on a rotation basis.
- Full driver's license is essential


- Salary 60-70k DOE
- 37.5 hours per week
- Pension
- Healthcare
- Education

Please only apply if you are eligible to work in Ireland. For further information you can contact

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Contact Details:
IT Search & Selection
Tel: +353 1 507 9284
Contact: Toni O'Rourke

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