Lab Computing IT support Engineer Location: Dunboyne, Ireland Competitive salary, 25 days holiday, Health Insurance, Pension matched up to 5%, Life assurance x4 annual salary Due to further growth and expansion plans we have a number of exciting opportunities in Dunboyne providing scientific and laboratory services, including multivendor instrument, information technology, and validation/compliance services, and working seamlessly with the lab computing environment at a client's facility. Job purpose: Our client, a leading life science corporation, is seeking an experienced Lab Computing IT Service Engineer to provide IT and business analysis services with a focus on software for analytical laboratory instruments from all vendors. This role strongly includes computer system validation/compliance services. The designee will team up with the globally acting lab computing division and support the other company and divisions. The job will be based on site at our clients manufacturing facility in Dunboyne. Core Job Duties: Implement, monitor and provide technical support of customer laboratory IT environments, typically integrated with instrumentation Implement customer specified benchtop computing design and processes Include Incident Handling Application and Operating System upgrades Commissioning and Decommissioning of Lab Computers Implementation of multiple security packages. Lab network infrastructure support Create and maintain accuracy inventory of lab equipment, PC's and software Act as the technical support contact for field service engineers, repairing and troubleshooting client instrument and information technology issues Act as liaison for software/hardware related inquiries Act as an interface between client, business and corporate IT teams Participate in client team meetings Validation, Security and GxP System Support IT Technical review of validation and compliance documents supporting GxP computerized systems. Provides IT technical Subject Matter Expertise for system validations and change management efforts Analyzes, identifies, and implements enhancements, upgrades and/or solutions required to improve the system performance and security. Support system validation projects technical and documentation requirements. Implements Windows based security, including user / group permissions, file / folder permissions, group policies, local security policies, etc. Special Lab Application Skills Experience with Chromatography Data Systems and related instrumentation Waters Empower Themo Chromeleon Agilent OpenLab System Administration and hardware configuration LACe Computer builds for Empower Experienced with Instrument Interfacing and multivendor drivers Qualifications, Skills & Experience: Bachelor of Science in Computer Science, Life Science or equivalent industry experience 4+ years of relevant technical experience including Windows technologies, networking, remotecomputing and backup systems Experience with scientific instrumentation a big plus Preferable 2+ years of GxP experience Excellent customer service skills complimented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues. Strong verbal and written communication skills. Ability to identify, track and complete tasks for multiple projects under prescribed timeframes. If you are interested and feel you have the right skills then please apply to this role or call (phone number removed) Gi Group Pharmaceuticals provides a tailored Account Managed Service and dedicated Pharmaceutical recruitment team and partners with many different Pharmaceutical and Biotechnology clients throughout the globe and the United Kingdom. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website
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