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Senior IT Support Engineer Level 2

Job Category:
LAN/WAN Network Engineer, Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
5-10 Years
Central Dublin, North Dublin, West Dublin
Salary Description:
Excellent Salary, Benefits & Training for you.
Job Ref:

Senior IT Support Engineer L2 - Dublin

This is a fantastic opportunity for a Senior Technical Support IT Engineer L2 who wants to bring your skills and experience to the next level. It is an opportunity which will give you training, experience, and allow you to follow the eventual path to Level 3 Technical Support Engineer work where you will work on interesting projects. Client will encourage & pay for Microsoft Certification Training for You

The client is based in Dublin and is a small, growing IT services company, which offers an excellent happy work environment. The small team works very well together, and has a wonderful atmosphere, therefore the client wants a good Helpdesk IT Support Engineer who has a great attitude and ambitions to get to the next level.

As Senior IT Support Engineer, you will need to have at least 5+ years current experience in 2nd level technical support, remote  IT support work within a Microsoft environment using Windows 10, Office365, Active Directory with an interest in networking.

You will have a career pathway towards a Level 3 Technical Support job or IT project work  or if you desire a Senior Field Service Engineer job and you will get mentorship and encouragement to help you get to the next level. You will be encouraged to study for and gain your Microsoft certifications. 

Requirements for Senior Technical Support IT Engineer Level 2

  • Current IT Engineer or 2nd Level technical support experience.
  • Strong & Proven Technical Support, about 5+ years experience.
  • IT skills Microsoft related e.g 365, Windows, Servers etc.
  • Windows 10
  • Office365 Admin
  • Active Directory
  • Hyper-V
  • Firewall or Sonicwall experience is a strong bonus
  • Project experience as you will be able to run projects.
  • Excellent people, communication, customer service skills.
  • Based in Ireland right now, and legal to work here with the correct visa.
  • Perfect clear English with excellent communication skills.
If you have experience or knowledge of the following technologies such as VMware, Microsoft Suite, 365, Azure, Active Directory, DNS - Domain Management, Firewalls, Sonic Wall, . You will receive training with these technologies and more.

This is an excellent opportunity as you will get more exposure to field engineer work and larger networks through installations that you will work on. It is a bonus if you have a full Irish driving license.

You must be legal to work in Ireland & based near North Dublin.

Your first 6 months in the role will mainly be office based, after probation you can then available of a couple of days a week work from home. 

Excellent Salary + training + benefits.

Please send your CV to Gerry Nolan at Stack and Co now as this is urgent and the client wants to hire now.

** Apologies, no visa sponsorship or relocation is available. You must be legal to work in Ireland, and based in Dublin.

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Contact Details:
Tel: 01 209 1919
Contact: Gerry Nolan-Stack & CO

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