itContracting are seeking applications for a Desktop Deputy Team Lead, this is a permanent position located in Dublin 2.
- You should have at least 1 years’ experience in a Deputy Team Lead or Lead role.
- Experience of working in a pressurised environment managing all aspect of the team covering leave, project delivery, ticket allocation, production of monthly statistics and ability to rapidly process information etc.
- Experience in building, testing, deploying, and managing standardised images across a large and diverse environment, KACE deployed in the environment.
- Experience in supporting and maintaining remote access by end users, Safe-net deployed in the environment.
- Experience in drafting and maintaining technical Books of Knowledge (BOKS) to ensure a uniformity of approach by colleagues when supporting problem resolution.
- Experience in Installing PC’s / Laptops – configuring IP details, applying correct image (windows 7 and Windows 10 devices supported) and configuring as part of domain etc.
- Experience in setting up smart devices (iOS & Android)
- Experience in supporting VOIP, deployment and user changes, which is delivered via Cisco Call Manager
- Experience in supporting Video Conferencing, Cisco deployed in the environment.
- Experience in deploying and assisting end users in the use of Enterprise Mobility Management solution, Citrix EMM deployed in the environment.
- Experience in patching and working as part of a multi-disciplinary team to resolve networking, connectivity and infrastructure issues.
- Experience in supporting Wi-Fi for both corporate users and guest accounts, Aruba deployed in the environment
- Experience in installing and maintaining printers - configure IP details, configure protocols, configure defaults (paper, protocols etc.)
Candidates must be eligible to work in Ireland or currently hold a Stamp 4 Visa to apply.
For more information please apply here or contact Paul Evans ( +353 1 2187769 or paul dot evans at itContracting dot ie )
Eir Evo / itContracting is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Eir Evo / itContracting apply all relevant Data Protection laws when processing your Personal Data.
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